Pick up in store whether ordered online, or on the web. Stock levels by branch visible in stores and online. Automatically transfer goods to the customer's chosen pick-up location.

Return online purchases to any branch, as well as to warehouse. Purchases from one branch can be returned at any other.

Single universal loyalty programme accessible in branches, website, and call centre.

Single view of the customer incorporating in-store, online, and call centre engagement. Easily update customer details for all channels from one place.

Website can sell stock from stores, a store can take an order for products in another store. You control the visibility of products and fulfilment of orders across channels.

Loyalty across stores and web. Loyalty programme per storefront. Points-based or complex tiers, tied to discount and promotions. Ad hoc and scheduled customer communications from Ontempo or through your web provider.

Your customer always gets the best offers and price. Run any number of offers at the same time, regardless of type: percent or fixed-price discounts, BOGO, across any combination of products and styles. Schedule batches to run regularly and reward customers with exclusive-access coupons. Promotions go live for web and bricks-and-mortar at the same time, and changes are pushed to both.

Desktop and mobile POS systems, with integration to major payment providers. Paperless receipts. Manage staff branch tasks from the POS apps they already use.

iOS and Android devices to assist your customers on the spot, without the barrier of a counter: look up stock, process stock requests, and make counterless sales. Stocktake with greater accuracy using your handheld device's scanner and have that data available in Ontempo Retail within minutes, and immediate visibility of variances.

Handheld devices guide your pickers along the most efficient path for their pick run. Pick for branch stock and customer orders, check contents of any totes, and continue picking or put away for later use. Mark stock locations as low, empty, or mixed as you find them. Easily stocktake and clean up locations.

Starting from the idea of the product, plan your range, add the detail of the product through to the order and its SKU allocations. Create products one at a time or import in bulk from a spreadsheet. Easily maintain core lines.

Sales analysis and Excel based reports using your data stored in our reporting cube. Run reports on top and bottom stock, details, by supplier, colour and/ or size. Performance reporting across branches and staff. Customise and schedule reports.

Fast reports based on branches, customers, products, promotions using our built-in data warehouse. Or use Zentempo for ad hoc reporting in Excel.

Define your products using Ontempo's three-tiered product hierarchy, Season, Subseason, Label, Story and endless custom attributes.

Track your manufacturing milestones: lab dips, fit samples, production samples.

Easily determine whether inventory is perfect, faulty, or missing. Peace of mind for you and your customers that they are getting only quality product.

See exactly what you have on hand, for easy forecasting of core lines or new styles. Allocate stock across your stores, and easily consolidate it.

Set and maintain your stores' minimum stock levels, and automate replenishment.

Webstore orders are visible to store staff and store orders are immediately reflected online. Cancel, change where the stock is shipped from, amend products at any time.

Intelligent ordering using your inventory levels; Ontempo suggests what needs replenishing and how much is required.

Reduce 'out of stock' events by working with real-time numbers for stock on hand, available for orders, in-transit, and committed to orders.

Integrate with your preferred web partner. Products, images, offers, loyalty, prices, customers, and custom attributes are maintained in Ontempo and synchronised with web and POS. Customers can view and change their details online, and your Ontempo Retail database will reflect these changes. Blackpepper, Magento partners Overdose and Ecommistry, Shopify partner Pocketsquare, and Solutionists.

Scan each item on a pick run. Scan a SKU or tote to see details and required action.

Use a handheld to pick with totes or trolleys for retail branches, web, or catalogue fulfilment. Easily free up pickface locations and perform mini stocktakes when a SKU is reaching low levels. Mark pickface locations as low stock, empty, or having mixed stock that requires sorting. Efficiently replenish pickface from bulk. Return stock to any suitable location. Park incomplete totes.

Work with your warehouse's layout: bulk and pickface locations, trolleys custom-built for your needs.

Handheld scanners can be used for picking, keeping locations and their stock organised, stocktaking, and to put stock away. Picking trolleys (and forklifts) are equipped with tablets and touchscreen apps, that guide operators through pickfaces (or bulk) on the most efficient path. Multiple branch orders can be filled simultaneously, with the automated 'Put to Light' system - a lighting system that highlights the correct box for the scanned SKU. Dispatch stations can be equipped with scales and label printers. The operator simply weighs, scans the carton and attaches the resultant delivery label.

Use the rest of the Ontempo suite, or integrate our warehouse solution with your existing ERP system.